H- Loyalty - Management of the SME

The SME Electronic Wallet works like a gift card (Gifcard), with the difference that it decrements the balance of the gift card instead of creating a credit note to the customer in the case of partial use.

Two use cases:

• An amount is deposited in the SME and purchases will be debited as and when.
• Issuance of a gift card in an electronic wallet (SME) in the event that the voucher is greater than the total of the sale and we do not wish to refund the customer.

1. Setting up an e-wallet
2. Creating a sale button for an SME
3. Creation and use of an SME

Example: my customer made a purchase of €7.50 and gives me a voucher of €10. I do not want to reimburse him but create a credit note in the form of a gift card. of the difference is 2.50 €.

I beep my items, I enter the amount of the voucher (BACHEXT) and I inform the customer (since I will issue a credit)

To create the credit note, I note the amount of the credit mentioned in "change to return" and I click on SME creation.

I click on "generate SME number"

• I choose BACHEXT in type of SME
• I indicate the amount
• I click on "loading SME"

The amount of 2.50 € is displayed in the sales line as a product (without stock management) in the form of a Gitcard, which allows to have a sales amount of 10 € to settle the receipt.

The customer's ticket prints in the following form:

You notice that the Gifcard has generated a number and barcode that you can beep when the customer returns to the store with his ticket.

To use the Gifcard with the receipt:

Beep the barcode of the slapcard:

The gifcard is deducted and the SME is paid in the customer's account. A giftcard for single use.

If the customer no longer has his ticket:

Search for the customer file by clicking on "customer"

Click on "have available"

Click on "use this SME"

Click on "use"

The giftcard comes as a deduction -2.50€

The customer can pay for his purchases.